Bringing Accountability to Lubricant Usage: How a Dealer Reduced Unaccounted Fluids by 99% with the Graco Pulse System
For many equipment dealerships, tracking lubricant usage is a silent operational struggle. Manual processes, handwritten notes, and inconsistent metering create a perfect storm of lost product, billing inaccuracies, and inventory surprises. One dealership was experiencing all of these issues — and the financial impact was growing. Their teams dispensed lubricants daily, but they lacked a system that showed who dispensed what, when, and for which asset.
They needed visibility, accuracy, and a way to tighten control over every gallon.
The Challenge: No Accountability & Rising Lube Losses
The dealership faced several operational inefficiencies:
• Manual tracking of lubricants across multiple service zones
• Unaccounted fluid usage that created billing and inventory discrepancies
• Lack of real-time visibility into who dispensed fluids and where
• Inability to trace usage to specific jobs or customers
This is a classic example of an environment where technology-driven control can immediately reduce waste. GRS’s capabilities in lubrication systems and fluid management align perfectly with solving these types of operational blind spots.
What GRS Delivered: A Fully Integrated Graco Pulse System
Guardian Reliability Services introduced a modern, automated lubrication management system designed to eliminate guesswork and bring precision to the dealership’s operations.
1. Full Facility Integration of the Graco Pulse System
GRS installed and configured Pulse across the dealership’s entire service environment, enabling centralized tracking of every dispense event.
This solution fits within GRS’s broader strength in automated lubrication systems and fluid handling technology integration.
2. Metering Upgrades, Asset Tagging & Software Setup
Technicians were equipped with modern meters, assets were tagged for accurate assignment, and the Pulse software was configured to track dispenses by technician, asset, and work order.
This eliminated inconsistencies caused by manual logging.
3. Training, Dashboards & Change Management Support
GRS provided training for technicians and managers, ensuring everyone knew how to use the system effectively. They also helped leaders adopt Pulse dashboards for real time visibility and inventory forecasting.
This hands on guidance mirrors GRS’s standard approach across lubrication and reliability programs.
The Results: 99% Reduction in Unaccounted Lubricants
With the Pulse system fully implemented, the dealership saw major improvements in accuracy and control:
• Every lubricant dispense tracked and assigned
• 30–40% reduction in unaccounted fluid usage
• Improved billing accuracy, with dispenses tied directly to work orders
• Stronger inventory planning through real-time reporting
What used to feel like a black hole of lost fluid and inconsistent records became a transparent, accountable process.
Customer Testimonial
“Since switching to the Graco Pulse system via Guardian, we don’t wonder where our lubricants go anymore. Every dispense is tracked. Invoices now match usage. We have reporting at our fingertips. The investment is already paying for itself.”
A Question for Your Operation
How much product — and profit — are you losing to unclear lubrication tracking?
And what would it mean for your team if every ounce was accounted for automatically?
If manual lubrication tracking is causing waste or billing inconsistencies, GRS can integrate a modern fluid management system that brings full accountability to every dispense.
Let’s turn your lubrication data into clarity — not confusion.